What you will do
- Handle inbound leads through WhatsApp, phone calls, and other channels
- Assess parent and student requirements including grades, subjects, and curricula
- Explain tutoring programs, pricing, and trial class options
- Conduct consistent and professional follow-ups with interested leads
- Maintain accurate lead records in spreadsheets or CRM tools
- Coordinate onboarding steps with the internal admissions team
- Meet daily follow-up and monthly enrollment targets
What we need
- Communicate clearly and persuasively in spoken and written English and Urdu
- Manage high volumes of calls, WhatsApp messages, and structured follow-ups
- Organize and track leads consistently using basic spreadsheet tools
- Understand customer needs to recommend appropriate tutoring solutions
Nice to have
- Prior experience in education sales or customer support
- Familiarity with CRM software and Google Sheets